Yacht Charter Service

Modalités de location

All guests must agree to and accept the following terms before booking.  

1. Itinerary Confirmation

Additional Items and Services: For additional passengers, facilities, or water activities, please contact us at least 5 days prior to departure. Related costs will be calculated based on the website price on the day of the change. If the number of passengers is less than the reservation, or additional facilities and water activities are cancelled, due to administrative arrangements, related costs will be settled based on the original order size.

Passenger Capacity and Safety: Under all circumstances, the number of passengers on board must comply with the vessel's legal capacity. If the number of passengers exceeds the reservation, please contact us immediately to make up the difference.

Reservation Purpose and Pricing: The prices displayed on the website are primarily for recreational purposes. For business promotions, weddings, or special events, please contact us in advance for a customized quote to ensure appropriate support and services are provided.

2. Boarding and Itinerary Guarantee

Time Reservation: If the renter is absent two hours (yacht) / fifteen minutes (speedboat and other services) after the originally scheduled boarding time, they will be deemed to have forfeited their right to the voyage.

Navigation and Route Arrangement: To ensure navigational safety, the final route and duration will be determined by the captain based on weather, traffic, and sea conditions on the day. If the itinerary is adjusted due to environmental factors (such as delayed departure or earlier arrival at shore), please refer to the full terms of service for details. Any additional costs incurred due to the route must be paid to the boat owner on the day of the trip.

3. Navigation Safety and Rules

Safety Behavior Guidelines: Passengers are responsible for their own safety and the safety of their companions. Participation in water activities involves natural risks; passengers are advised to arrange additional personal insurance as needed.

Environmental and Property Maintenance: For your personal safety, please avoid jumping from the upper deck or swimming at night. Please keep your personal belongings safe; Holimood and the boat owner will not be responsible for them. Police assistance can be sought on your behalf if necessary.

Damage and Liability for Facilities: During the charter period, the charterer shall bear the costs of repair, restoration, or replacement of any equipment, appliances, devices, or other property on board that is damaged, destroyed, stolen, or removed.

Legal Conduct Guarantee: All itineraries must comply with local regulations. In the event of violations or the carrying of prohibited items, the shipowner will prioritize cooperation with law enforcement to protect the reputation of both parties and reserves the right to adjust the itinerary immediately.

During the charter period, if any equipment, appliances, devices, or other property is damaged, destroyed (excluding normal wear and tear), stolen, or removed, the charterer shall pay the shipowner for the cost of repair, restoration, or replacement of the relevant items.

Large Equipment and Cooking: If the charterer plans to bring large equipment (such as audio equipment, cooking equipment, etc.) or needs to cook for themselves, please obtain prior confirmation from the shipowner to facilitate the ship's power and space allocation.

Handling of Special Circumstances: To ensure navigational safety, if itinerary adjustments are necessary due to mechanical issues or uncontrollable factors, the shipowner will prioritize safety in the scheduling. For related itinerary changes or compensation arrangements, please refer to the full text of the 【Terms of Service】.

Disposition en cas de mauvais temps

Si, dans le jugement du capitaine, les conditions sont dangereuses (par exemple, des orages violent, des vents de gale, une fumée extrême, ou d'autres conditions qui posent un risque de sécurité), le charbonnage peut être reporté, réduit, re-routé ou annulé. Dans ce cas, les invités sont éligibles à l’un ou l’autre : (a) un reprogrammement gratuit à une date disponible au sein de 3 mois, ou (b) un remboursement/credit complet, à la discrétion de l’opérateur.

Politique d'annulation

更改預訂日期

距離上船日期最少30日前更改，租賃人須繳付訂單總金額之10%行政費;
距離上船日期最少14日前更改，租賃人須繳付訂單總金額之20%行政費;
距離上船日期最少7日前更改，租賃人須繳付訂單總金額之50%行政費;
在上船日期7個工作天內不獲更改。

1. 根據預訂空缺，預訂可更改至該年度10月份或以後之日子，若欲更改為該年度10月份前之日子，租賃人須繳付額外手續費（訂單總金額之20%）。
2. 如租賃人最初預訂之日子為平日，更改之日子也必須為平日；如租賃人最初預訂之日子為假日，更改之預訂日子必須為假日，並需自行承擔一切更新預訂之差額。
3. 租賃人只可以更改預訂時間一次。
4. 租賃人不得在更改預訂時選擇其他船隻。
5. 如若預約需改期或取消，所有預訂訂單中的食物和飲品不得更改或取消。由於食物已準備或其他因素，租賃人仍需承擔全部費用（詳情請聯繫船東），並自行如期到選定地點取回食物和飲品，恕不作任何賠償。

取消預訂

距離上船日期最少45日前取消，租賃人須繳付訂單總金額之20%行政費;
距離上船日期最少30日前取消，租賃人須繳付訂單總金額之30%行政費;
距離上船日期最少14日前取消，租賃人須繳付訂單總金額之50%行政費;
在上船日期14個工作天內不獲取消。