● 平日$550/hr, 星期六,日及公眾假期＄650/hr。
1. The facilities are not fully consistent with what are written on the website (we didn't see banana boat, but kayak (?). And nor did we see speedy carpet, only the floating mattress). Strongly suggest these items should be most up-to-date when presenting on the website, otherwise this is very misleading information for customers, as we choose boats based on these information.
2. The staff are friendly overall. But it seems unprofessional when the staff asked us not to get other people onto the boat, but the staff themselves invited their friends to be on boat (although they are from the same company). There were around 6-7 staff (initially only 3) on our boat when some of us went for wakeboarding. The staff occupied the public area and started to drink, play games and chat with their own group. They didn't come to customers at first place when we requested some help (for multiple times). We totally understand that the staff would also want to have fun and enjoy the good time on the boat. But we paid for the service and the entertainment, shouldn't customers come first?
This is just my second junk, but to be very honest, the staff professionalism is far worse than the previous one I had. I'd strongly suggest to behave more professional when on duty, staff having fun is no wrong but there is a border line of being professional at the same time.
Thanks for reading. Shall you have any question on this review, please let me know.
The crew are very friendly, helpful, and well mannered. Very helpful in looking after children and dogs. Will surely recommend to friends.