[Sai Kung Tsam Chuk Wan Waterfront Holiday Homes] Canoeing/Stand-up Paddleboarding/Water Slide | Flexible arrival and departure times – no need to wait for everyone to arrive ✨

Rental terms

Bad Weather Arrangement

1. In case of adverse weather, vessel owners will decide whether to sail or not or change the route of that day in light of the circumstances. All decision made will be based on safety.  Vessel owners reserve all rights to cancel or reroute the boat trip in terms of adverse weather conditions.
2. The boat trip will remain scheduled as usual without a refund, when:
   i) Typhoon signal 1 or Red Rainstorm Signal are hoisted; 
   ii) The higher typhoon signal is changed to typhoon signal No. 1 and Black rainstorm Signal is changed to Red Rainstorm Signal two hours before onboarding
   Guests shall keep close contact with the vessel owner to determine the arrangement for that day.
3. If Typhoon Signal No. 3 or above or Black Rainstorm Signal is still hoisted 2 hours before the onboarding time, the trip could be rescheduled or cancelled. 
   
   Reschedule（for booking from April to September）:
   According to the reservation vacancy, reservations from April to September can be changed to the same weekdays or weekends in or after October in the same year, and if you wish to change it to the same weekdays or weekends before October in the same year, guests may have to bear the extra fee if applied（Please contact vessel owners for details）, and the difference in updating the reservation is non-refundable.
   
   Reschedule（for booking from October to March）:
   The reservation from October to March can be changed to the same weekdays or weekends within 3 months of the original date. If you want to change it to the same weekdays or weekends after 3 months of the original date, guest may have to bear the extra fee if applied（Please contact vessel owners for details). The difference in the updated reservation is also non-refundable.
   
   Cancelation:
   50% of the total amount of the order shall be paid as a handling fee if the order is cancelled.
    
4. If the No. 3 or higher typhoon signal or Black Rainstorm Signal is hoisted during the charter period, the vessel owner has the right to return earlier time than scheduled in accordance with the Hong Kong Shipping Ordinances and for safety reasons. There will be no compensation, rescheduling or refund in the remaining time.
5. In the event of cancellation or rescheduling of any charter order, food and beverage in all booking orders shall not be changed or cancelled. Due to food preparation or other factors, guest still has to bear the full cost（Please contact vessel owners for details）and pick up the food from the selected location on time.
6. All changes must be paid within one week, otherwise all rights will be deemed to be waived.
7. If the boat is unable to pick up passengers at the designated pier due to weather conditions o water situation, guests shall board according to the pier suggested by the vessel owner.
8. Guests can only change the reservation time once.
    

Cancellation Policy

Rescheduling
Reschedule at least 30 days before the departure date, guest shall pay a handling fee of 10% of the total order amount;
Reschedule at least 14 days before the departure date, guest shall pay a handling fee of 20% of the total order amount;
Reschedule at least 7 days before the departure date, guest shall pay a handling fee of 50% of the total order amount;
No reschedule is allowed within 7 working days before the departure date.

1. According to the reservation vacancy, the reservation can be changed to October of that year or later. If you want to change to a date before October of that year, guest will have to pay an additional handling fee（i.e. 20% of the total amount of the order）.
2. If the guest’s initial booking date is a weekday, the change date must also be a weekday; if the guest’s initial booking date is a weekend/public holiday, the changed booking date must be a weekend/public holiday and shall bear the difference of all updated booking.
3. Guests can only change the reservation time once.
4. Guests may not choose another vessel when changing the reservation.
5. In the event of cancellation or rescheduling of any charter order, drinks and meals in all booking orders shall not be changed or cancelled. Due to food preparation or other factors, the lessee still has to bear the full cost（Please contact vessel owners for details）and retrieve the food from the selected place on time.

Cancellation
Cancelling on at least 45 days before the departure date, the guest shall pay a handling fee of 20% of the total order amount;
Cancelling on at least 30 days before the departure date, the guest shall pay a handling fee of 30% of the total order amount;
Cancelling on at least 14 days before the departure date, the guest shall pay a handling fee of 50% of the total order amount;
No cancellation is allowed within 14 working days before the departure date.