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Rental terms

Rental Terms and Conditions

All customers must agree to and accept the following terms and conditions before making a booking. Customer undertakes to ensure all guests agree and comply to these terms and conditions before and during the charter.

1. Any additional items/services shall be notified at least 5 days in advance. The charter price shall be subject to the confirmation of the order, and the additional guests will be charged the price at the time of booking. The price of water activities and additional services will be charged at the price at the time of the request. The number of guests selected, water activities, and additional services cannot be reduced.
2. The number of people on board shall not exceed the maximum number of persons onboard the vessel.
3. If the number of guests onboard exceeds the original number, the guest needs to make up the difference（please refer to the price description on the website). If the number of people onboard is less than the original number, the guest still has to pay the relevant fees in accordance with the original number of people on board.
4. Under no circumstances may the guest change to another yacht after confirmation of the booking.
5. In case of carrying any large equipment（including but not limited to audio equipment, cooking utensils, and large equipment）or needing to cook, the guest must inform in advance and obtain the consent of the vessel owner. Otherwise, the vessel owner has the right to refuse the guest to board the boat and charge additional fees.
6. Please arrive at the pier in advance. If the guest fails to arrive at the pier within two hours（yacht）/ 15 minutes（speedboat and other services）after the designated boarding time, the booking will be terminated automatically and all agreed rent must be paid in full.
7. No compensation will be made if the boat arrives late or lands early due to traffic or weather-related problems.
8. The final route can only be determined according to the weather and water situation on the day of boarding. Any additional surcharges due to route changes should be paid to the vessel owner on the same day.
9. The charter price shown on the website is for recreational purposes only. For other special purposes such as commercial promotion, marriage, etc, please contact us for a quotation.
10. During the rental period, if any equipment, apparatus, appliance, or other property is damaged or destroyed（other than normal wear and tear）, stolen, or removed, the guest shall also pay for the repair, repair, or repurchase of the item to the vessel owner.
11. If the facilities or services listed as free of charge cannot be provided, the vessel owner will arrange similar facilities or services as far as possible, though no compensation will be made. If the charged additional facilities or services cannot be provided, the guest may choose to change to similar services or refund the payment for such facilities or services.
12. If the boat fails to sail due to mechanical failure before the voyage, the vessel owner will notify the guest to reschedule as soon as possible or replace it with a vessel of similar grade if permitted, or the guest may choose to refund the charter.
13. In the event of mechanical failure during the voyage, the vessel owner shall do his best to send passengers back to the pier. If the time taken has exceeded one-half of the charter time or has arrived at the destination, there will be no additional rescheduling. In the case of the rescheduling period, it can only be used on weekdays or the chartered amount can be refunded on a pro-rata basis.
14. Responsible Drinking: Customers are expected to engage in responsible drinking while on board. Excessive alcohol consumption that leads to disruptive behavior or jeopardizes the safety of the passengers and crew is strictly prohibited.
15. Alcohol and Driving: guests are reminded that operating any vessel under the influence of alcohol is illegal and dangerous. It is strictly prohibited to operate the rented vessel while under the influence of alcohol. Guest must not attempt to operate the vessel in any manner
16. Each customer who purchases the Somersby package will receive one Somersby Apple-flavored and one Pear-flavored beer as complimentary items. The availability of these items is subject to actual circumstances, and the offer available in limited quantities.
17. "Somersby" flotation products are provided for rental use, and all guests must adhere to the following "Terms of Use of Somersby Flotation Products" when using the flotation products. Customers and guests shall release Carlsberg Brewery Hong Kong Limited (provider of "Somersby" flotation products) from any liability for any injuries, losses, or damages arising from the use of these products.
18. All guests should take care of their own properties and own belongings. Holimood & vessel owners will not be responsible for any damages or loss. Please seek for police's help if needed.
19. For safety reasons, No diving/jumping from the upper deck, and No swimming at night time. It is illegal to take, smoke, inhalant, ingest or inject dangerous drugs on board. The owner has the right to terminate the day's itinerary immediately. No compensation will be provided.
20. All guests are responsible for the safety of themselves and their companions. In case of any accident, the guest shall bear all accident risks and responsibilities. Guests have no right to claim compensation or recover responsibility from Holimood for their own accident, death, or loss in any form caused during the journey.
21. The owner reserves the right to terminate the rental agreement and remove any passengers from the vessel who fail to comply with this terms and conditions.
22. Guests can purchase extra insurance if it is needed.
23. In case of any discrepancy between the English version and the Chinese version, the English version shall prevail.

[insert “Terms of use of “Somersby” flotation products”]

 

Terms of use of “Somersby” flotation products (Only apply for selecting Somersby Package):

1. Guests agree that any use of the flotation products are voluntary and at their own risk. Guests are responsible for the safety of themselves and their companions when using the flotation products.
2. Flotation products must be used for their normal intended purpose and use, and for no other purpose. Guests must comply with these Terms of use.
3. Some of the flotation products require inflation (“inflatable products”). The inflatable products may expand and contract, and a size discrepancy of 3-5cm is considered normal. It is normal for inflatable products to experience natural air leakage. Regularly replenish the air as needed. New inflatable products may initially loosen due to their elasticity. This does not indicate a product leak. Simply reinflate them. Typically, after 3-4 inflations, this phenomenon will no longer occur.
4. Prior to use, guests shall thoroughly inspect the flotation products and inflatable products to ensure there is no material defects or signs of safety issues.
5. Avoid overinflating the inflatable products to prevent overexpansion, bursting or deformation.
6. Keep the flotation products away from sharp objects to prevent tearing and damage. Extra care should be taken to avoid sharp object when the inflatable products are in use by individuals.
7. Do not forcefully pull or tug the flotation products, as this may cause deformation, tears, or damage.
8. Avoid contact with acidic substances such as benzene, ketones, and other organic solvents with the flotation products, with extra care as regards to inflatable products.
9. In case of concerns about air leaks on inflatable products, you can spray a small amount of soapy water on the seams after ensuring the air plug is tightly sealed. If there is a leak, the soapy water will produce bubbles (note that laundry detergent and dish soap cannot detect leaks as they do not produce foam). Immediately stop usage if leak is identified.
10. Inflatable products should not be used continuously for more than 12 hours after inflation without reinflation.
11. When using any individual swim ring, always follow the correct safety guidelines to prevent accidents. Proper inflation and use are critical to ensure safety. Pay attention to ensure safety valve is tightly closed each time in use. Check seams regularly for tears.
12. For the 3-meter net-bottom large swim ring, ensure that the net bottom faces the water and securely tie the ropes to a safe, fixed position to the boat prior to any individuals entering the net-bottom large swim ring. It should be used by a maximum of 4 people simultaneously.
13. Running or jumping on floating mats and net-bottom large swim rings is strictly prohibited to avoid potential dangers and injury.
14. Flotation products must not be used at any time while vessel is moving, or the vessel engine is turned on.
15. If guests encounter any unsafe conditions while using the water equipment, immediately seek assistance from the vessel owner.
16. All guests must adhere to the safety instructions of the vessel owner at all times.

Bad Weather Arrangement

- In case of severe weather, the owner will decide whether to depart or change the itinerary for the day, with safety as the primary consideration. The owner reserves all rights to decide whether to depart and to determine the itinerary.

- The sailing schedule will remain unchanged without refund in the following circumstances:

i) If Typhoon Signal No. 1 or Red Rainstorm Warning is hoisted before departure;

ii) If Typhoon Signal No. 1 or Red Rainstorm Warning is hoisted before boarding, or if the higher typhoon signal is lowered to Typhoon Signal No. 1, and the Black Rainstorm Warning Signal is lowered to Red Rainstorm Warning two hours before boarding.

The charterer should maintain close communication with the owner to confirm the itinerary for the day.

- If the Observatory still hoists Typhoon Signal No. 3 or above, or issues a Black Rainstorm Warning two hours before boarding, the following procedures will apply: The charterer may choose to reschedule free of charge, with 100% of the payment converted to Holimood Points. If the charterer ultimately decides to cancel and not retain points, we will refund in cash after charging a 10% administrative fee.

- If a typhoon signal of No. 3 or higher or a black rainstorm warning is hoisted during the charter period, the shipowner has the right to return to port earlier in accordance with maritime regulations and for safety reasons. No compensation will be provided for the remaining time.

- If a reservation needs to be rescheduled or cancelled, we will do our best to assist the charterer in rescheduling or cancelling catering orders.

If a rescheduling or cancellation is notified within 24 hours before departure, due to catering preparations or other factors, we can only arrange catering delivery to the charterer's designated address, which will be considered as fulfillment of the service. All catering (including complimentary and optional meals) will not be included in future rescheduled sailings, and the charterer must reorder at the market price on the website.

Cancellation Policy